The SOC that keeps you standing after the incident.
Agentic AI investigates every alert across your clients' environments, a named analyst owns every important decision, and your team stays the face of the relationship. You are the one holding the auditable record of what was seen, what was decided, and what you recommended.
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We support your client's entire stack, not just one or two EDR vendors.
On every engagement you close.
No delivery cost, headcount, or overhead.
We have watched this happen too many times.
We have spent the last twenty years walking into environments after some of the worst incidents in the industry and we kept watching the same thing happen: The MSP who had flagged the gaps a year earlier was pushed aside during the IR response, blamed in the post-incident review that followed, and then replaced once the dust settled.
X Security exists so that never happens to our partners.
They saw the risk. Nobody was watching when it got used.
In many of these environments the alerts that would have caught them fired without anyone around to watch them and take action. The MSP helped procure and set up the right security tools, but the client didn't have any one actively watching the tools they invested in to catch it before it became an incident.
A 24/7 SOC doesn't
pencil for most MSPs.
Six analysts to cover three shifts, every shift, every holiday. Tier-2 leads on top of that. Masive SIEM, SOAR, and threat intel licensing. Continuous training to keep up with attacker tradecraft.
The math doesn't work for most MSPs and the ones who try usually find themselves running a SOC instead of running an MSP.
Every “channel friendly” vendor goes direct.
Almost every vendor has a sales motion underneath the partnership that's structured to go around you in the future. They sponsor the conferences, run the ads, court the analysts and every dollar of that brand spend is aimed at your end client, not you.
When your largest account crosses a revenue threshold, the vendor's sales team starts making calls. You get a polite email about “evolving our partnership”. Most MSPs have learned this the expensive way.
Your team drives. We're the engine.
And we never ask to take the wheel.
Your account managers don't need to be SOC experts. We handle everything underneath — onboarding, monitoring, triage, response, and reporting — so your team stays in front of your clients with answers, not alerts.
Structured Onboarding
Standing up a SOC engagement well requires experience most MSPs don't have on the bench. We map your client's stack, deploy integrations across endpoint, identity, network, and SaaS, prioritize log sources by detection value, and baseline normal behavior in the environment — so the SOC has the right data flowing through the right pipes before a single detection fires in production.
Onboarding mistakes compound for months, so we treat the first thirty days as the most important work of the engagement.
Detection & Playbooks
This is the work most SOCs skip and clients end up paying for later. We build detections against the actual environment rather than running default rules, document the rationale and false-positive baseline behind every tuning decision, and build the playbooks and field mappings your client's stack actually needs.
New detections run in monitor-only mode first, get tuned against real traffic, and only get "promoted" to enforcement once the false positive rate is acceptable. Your client has a tuned environment w/ little noise.
24/7 Triage & Investigation
Our analysts watch your clients' environments around the clock (every endpoint, identity event, network flow, & SaaS audit log) correlated across the whole stack rather than siloed inside one vendor's agent. Alerts arrive at our analysts pre-enriched with user, asset, and threat intelligence context so the decision gets made on real signals.
When something requires action, we share findings and a recommended response. Your team stays in front of the client & we stay underneath.
Continuous Tuning
Detection quality should improve quarter over quarter, not decline as analysts rotate and tribal knowledge walks out the door. We document every tuning decision, every false-positive baseline, and every rule change so the work doesn't have to be re-done. Your account manager walks into every QBR with a clear picture of what's been caught, what's been closed, and where the client's coverage still has gaps.
The conversation shifts to which gap closes next and where
the client's security maturity goes from here.
![Silhouettes of people seen through office windows at night with dim interior lighting - [ X ] Security](https://cdn.prod.website-files.com/6a4233a8bc76062dc138948f/6a44ef477665cc8b34c2704e_bg-big-image%20(1).avif)
Built by a team who've spent decades
on the wrong side of incidents.
The operational discipline underneath [ X ] Security wasn't designed in a conference room. It was learned across fifteen years at the most recognized incident response firms like Stroz Friedberg and Palo Alto Networks — walking into environments after an incident and reconstructing the events to understand what went wrong.
What we kept seeing alongside the failures was who absorbed them. The MSP often got steamrolled by the IR firm and their own partners. Most of these MSPs were running competent businesses. They deserved real ownership of the security layer they were selling - the detections, the alerts, the response, and the overall client conversation. That's what we built [ X ] Security for.
