Whitelabel 24/7 SOC:
Your clients only ever see your name.
We've spent the last fifteen years walking into environments after the worst incidents in the industry and we kept watching the same thing happen — the MSP who'd flagged the gaps a year earlier got pushed aside during the IR, blamed in the post-mortem, and replaced after it. X Security exists so that never happens to our MSP partners.
We support your client's entire stack, not just one or two EDR vendors.
On every engagement you close.
No delivery cost, headcount, or overhead.
The work is already in your pipeline. Most MSPs just can't take it.
Your clients are asking about 24/7 monitoring during renewals. Their cyber insurance carriers are mandating it. Their enterprise customers are putting it in vendor security questionnaires.
The market has decided that real SOC coverage is table stakes and most MSPs are stuck choosing between losing the deal, white-knuckling it with their senior engineer's phone on the nightstand, or sending the client to a vendor who'll quietly prioritize their brand over yours.
EDR isn't a 24/7 SOC
Your clients are about to learn that.
Most “24/7 monitoring” your clients have today is one agent watching one layer of one device. Real attacks don't stay there. Email compromise, identity, lateral network movement, SaaS account abuse - all of it happens outside what a single endpoint agent can see.
When the client or insurer asks what's monitored: “We have endpoint EDR” stops being a defensible answer. Your clients are about to learn that. You can either learn it with them or have the solution ready.
A 24/7 SOC doesn't
pencil for most MSPs.
Six analysts to cover three shifts, every shift, every holiday. Tier-2 leads on top of that. Masive SIEM, SOAR, and threat intel licensing. Continuous training to keep up with attacker tradecraft.
A recruiting budget in a labor market where every analyst gets poached every eighteen months. The math doesn't work for most MSPs and the ones who try usually find themselves running a SOC instead of running an MSP.
Every “channel friendly” vendor goes direct.
Almost every vendor has a sales motion underneath the partnership that's structured to go around you in the future. They sponsor the conferences, run the ads, court the analysts and every dollar of that brand spend is aimed at your end client, not you.
When the vendor gets picked up by a PE firm or your largest account crosses a revenue threshold, the vendor's sales team starts making calls. You get a polite email about “evolving our partnership”. Most MSPs have learned this the expensive way.
Your team drives. We're the engine.
And we never ask to take the wheel.
Your account managers don't need to be SOC experts. We handle everything underneath — onboarding, monitoring, triage, response, and reporting — so your team stays in front of your clients with answers, not alerts.
Structured Onboarding
Standing up a SOC engagement well requires experience most MSPs don't have on the bench. We map your client's stack, deploy integrations across endpoint, identity, network, and SaaS, prioritize log sources by detection value, and baseline normal behavior in the environment — so the SOC has the right data flowing through the right pipes before a single detection fires in production.
Onboarding mistakes compound for months, so we treat the first thirty days as the most important work of the engagement.
Detection & Playbooks
This is the work most SOCs skip and clients end up paying for later. We build detections against the actual environment rather than running default rules, document the rationale and false-positive baseline behind every tuning decision, and build the playbooks and field mappings your client's stack actually needs.
New detections run in monitor-only mode first, get tuned against real traffic, and only get "promoted" to enforcement once the false positive rate is acceptable. Your client has a tuned environment w/ little noise.
24/7 Triage & Investigation
Our analysts watch your clients' environments around the clock (every endpoint, identity event, network flow, & SaaS audit log) correlated across the whole stack rather than siloed inside one vendor's agent. Alerts arrive at our analysts pre-enriched with user, asset, and threat intelligence context so the decision gets made on real signals.
When something requires action, we share findings and a recommended response. Your team stays in front of the client & we stay underneath.
Continuous Tuning
Detection quality should improve quarter over quarter, not decline as analysts rotate and tribal knowledge walks out the door. We document every tuning decision, every false-positive baseline, and every rule change so the work doesn't have to be re-done. Your account manager walks into every QBR with a clear picture of what's been caught, what's been closed, and where the client's coverage still has gaps.
The conversation shifts to which gap closes next and where
the client's security maturity goes from here.
![Silhouettes of people seen through office windows at night with dim interior lighting - [ X ] Security](https://cdn.prod.website-files.com/6a4233a8bc76062dc138948f/6a44ef477665cc8b34c2704e_bg-big-image%20(1).avif)
Built by a team who've spent decades
on the wrong side of incidents.
The operational discipline underneath [ X ] Security wasn't designed in a conference room. It was learned across fifteen years at the most recognized incident response firms like Stroz Friedberg and Palo Alto Networks — walking into environments after an incident and reconstructing the events to understand what went wrong.
What we kept seeing alongside the failures was who absorbed them. The MSP often got steamrolled by the IR firm and their own partners. Most of these MSPs were running competent businesses. They deserved real ownership of the security layer they were selling - the detections, the alerts, the response, and the overall client conversation. That's what we built [ X ] Security for.
